Naperville · Lisle · Wheaton · Oak Brook

The patients you already paid for are sitting in your system.

We rebook your dormant patients using your own list — and you only pay for the appointments we actually book.

Pay only for booked appointments Compliance-first Local & in person
85%

of callers who don't reach you never call back — they book with the next clinic instead.

6–18 mo

since a large share of your past patients last came in. Most aren't unhappy. They just drifted.

$0 spent

to win them back. They're already yours — no ads, no new acquisition cost.

How it works

Four steps. Your staff does none of them.

You hand over one export. We handle the rest and book patients straight into your calendar.

1

We listen

A 15-minute conversation to learn your services, your voice, and what a great patient looks like to you.

2

We segment

We organize your inactive patients by service — tox due, filler follow-up, lapsed members, lapsed facials.

3

You approve

You see every message before it sends. On-brand, never spammy, fully compliant. Nothing goes out without your yes.

4

They book

We reach out, handle the replies, and book appointments into your calendar. You watch familiar names return.

Your number, not ours

What is your dormant list actually worth?

Move the sliders to your real numbers. This is the revenue waiting in patients you already have.

Roughly how many people haven't been back in 6+ months?
1,200 patients
What does a typical returning visit bring in?
$350
Share of dormant patients who rebook. We model a conservative 10%.
10%
Estimated recovered revenue · one campaign
$42,000
1,200 patients × $350 × 10% reactivation. Revenue from people who already know and trust you.
Run it quarterly and that's ~$168,000 a year in recovered revenue.
Recover this revenue →

An estimate for illustration, not a guarantee — your real result depends on your list quality and consent on file, which we'll review together honestly before any campaign.

See if your list qualifies Free 15-min call · no obligation · you only pay for booked appointments

Why clinics trust this

Built compliance-first, because your patient data isn't a toy.

  • We work within your consent

    We only contact patients you already have permission to reach, through your existing records — never an imported blast.

  • Relationship, not spam

    Messages read like a warm note from your clinic — "you may be due" — not a discount shout. Every one includes a clear opt-out.

  • You approve everything

    Nothing reaches a patient without your sign-off. Your name, your voice, your standards.

  • Your data, handled and returned

    A written agreement covers secure handling and deletion after the engagement. Professional from day one.

Who you're working with

A neighbor, not a faceless agency.

I'm based right here in Lisle. I work with a small number of med spas across the western suburbs — close enough to shake your hand, small enough to actually care how your campaign does. No call center, no offshore team, no 12-month contract. Just one person accountable for your result.

99.8%
positive feedback across nearly 4,000 sales in my online business. New to med spas — but not to earning people's trust.
Nathan Berg
Berg Ventures · Patient reactivation · Lisle, IL
Book a 15-min call →

The offer

You don't pay for the campaign. You pay for booked appointments.

No retainer to start, no setup fee, no risk on your end. I work your dormant list and you pay a flat amount only for each appointment I actually book into your calendar. If no one books, you owe nothing. The only thing you spend up front is an afternoon exporting your list.

See if your list qualifies

Straight answers

Questions owners ask first.

Is this legal? I'm nervous about texting patients.

Good — you should be. That's exactly why this is built compliance-first. We only reach patients you already have consent to contact, we lead with email, keep messaging on the relationship side rather than promotional, include a clear opt-out on everything, and put data handling in writing. We review your consent situation honestly before anything sends.

How much work is it for my staff?

Almost none. You give us one patient export and approve the messages. We do the segmenting, writing, sending, and reply-handling, and book appointments into your calendar. Your front desk keeps doing what it already does.

What does it cost?

For the first campaign, nothing up front — you pay a flat amount only for each appointment I book into your calendar. No bookings, no bill. If it works and you want me running your recall every month, that moves to a simple flat retainer, priced to stay a fraction of the revenue it brings back. We'll cover specifics in the 15-minute call.

Will the messages sound like me?

Yes. We study your clinic's voice and write in it, and you approve every message before it goes out. Patients should feel like they're hearing from your team — because they are.

What if my patient list is small or messy?

We'll look at it together honestly. A smaller list means a smaller number, not a wasted effort. I'd rather tell you the truth up front than oversell you.

Do I have to sign a long contract?

No. We start with a single campaign. You only continue if it earns its keep. Everything is month to month after that.

Let's talk

Recover the revenue that's already yours.

Fifteen minutes, in person or by phone. I'll run your real numbers and tell you honestly whether a campaign makes sense. No pressure, no deck.

Book a 15-min call Call